Postmortem -
Read details
Aug 9, 11:02 UTC
Resolved -
The Bacs Simulator has recovered and normal service has resumed as of 10:41 BST
We will continue to monitor the service to ensure there is no ongoing impact and further details will be shared in the Post Mortem.
Aug 8, 09:56 UTC
Identified -
We have identified the issue and are putting in a fix in place to ensure any queued payments are processed to final state.
Our Incident Response team continues to progress the recovery activity as a priority.
We will provide an update as soon as more information becomes available.
Aug 8, 09:44 UTC
Investigating -
We have identified an issue impacting the Bacs simulator.
Majority of outbound payments are in queued for delivery and no inbound payments are being received.
Our engineers are currently investigating and further details will be posted as the investigation progresses
Aug 8, 09:16 UTC