Postmortem -
Read details
Jun 19, 08:55 UTC
Resolved -
The issue affecting FPS Simulator has been resolved.
We have confirmed, following a period of monitoring, that the service has returned to normal processing and no further degradation has been observed.
Further details will be provided in the postmortem in due course.
Jun 18, 11:58 UTC
Monitoring -
A full fix has been implemented and and are now in a period of monitoring.
Customers using the Simulator should now see that normal processing has resumed.
Jun 18, 11:54 UTC
Identified -
We have applied a temporary fix. The FPS Simulator has returned to normal processing times.
We will provide a further update as more information becomes available.
Jun 18, 09:54 UTC
Update -
We are continuing to investigate issues affecting the FPS Simulator.
As a result, payment processing may experience failures or increased processing times. We will provide further updates as more information becomes available.
Jun 18, 08:27 UTC
Investigating -
We have identified an issue impacting the FPS Direct simulator.
Our engineers are currently investigating and further details will be posted as the investigation progresses
Jun 18, 08:17 UTC