Between 08:00 and 11:35 UTC, Form3 were alerted to latency on the Bacs Simulator for both inbound and outbound payments reaching final state.
Investigations identified that one of the systems in the Bacs simulator needed to be restarted. Once complete, a period of monitoring confirmed there was no further impact and all payments reached correct final state.
Form3 continue to proactively monitor the Staging environment to identify service enhancements and to prevent impact to customer testing.