From 14:00 BST on 13/04/22 until 15:55 BST on 14/04/22, Form3 observed a degradation on the Bacs Simulator.

Investigations identified that planned Staging maintenance activity had caused an unexpected impact to test scenarios using the ClaimAPI. To restore full service, the ClaimAPI needed to be restarted. Once complete, a period of monitoring confirmed there was no further impact and any further test scenarios were working as expected.

Form3 continue to proactively monitor the Staging environment to identify service enhancements and to prevent impact to customer testing.