Form3 were alerted to a degradation in the Bacs simulator from 08:00-15:17 UTC, causing a latency on payments reaching final state.

Investigations identified that there were transactions that were accumulating because of a misconfiguration. Once the misconfiguration was fixed, no further latency was observed.

Form3 continue to proactively monitor the Staging environment to identify service enhancements and to prevent impact to customer testing.