Investigating reports of authentication problems

Incident Report for Form3 Staging

Resolved

We investigated several customer problems with authentication. During this time authentication was available for all customers
Posted Oct 10, 2019 - 10:44 UTC

Update

We are continuing to work on a fix for this issue.
Posted Oct 10, 2019 - 08:50 UTC

Identified

We are currently investigating reports of problems authenticating with the API
Posted Oct 10, 2019 - 08:49 UTC
This incident affected: Archived Components (FPS RT - Direct, FPS RT - Indirect, Bacs - Direct Participant, SEPA Instant, Account Management Services).